1. Introduction
Welcome to KnowDoc ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using KnowDoc, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- •Account Information: Email address, name, and password when you create an account
- •Documents: Photos and images of documents you scan using the app
- •Payment Information: Billing details processed securely through Apple App Store or Google Play Store
2.2 Automatically Collected Information
- •Device Information: Device type, operating system, and unique device identifiers
- •Usage Data: App features used, scan frequency, and interaction patterns
- •Log Data: Error reports and performance data to improve our services
3. How We Use Your Information
- Provide and maintain our services, including document scanning and AI analysis
- Process and store your scanned documents securely
- Improve and personalize your experience
- Send you updates, security alerts, and support messages
- Process subscription payments through app stores
4. Data Storage & Security
We implement industry-standard security measures to protect your data:
- 🔒Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- 🖥️Secure Servers: Data is stored on secure, access-controlled servers
- 🗑️Data Retention: Your scanned documents are kept securely for as long as your account is active, so they’re always available to you. You can delete any document at any time, and all your data is permanently removed when you delete your account
- 🤖AI Processing: Document text is processed by AI services (Google Gemini) to provide features. We do not use your documents to train AI models
5. Third-Party Services
We use trusted third-party services to provide our functionality:
- •Google Gemini AI: For document analysis, translation, and AI features
- •Apple/Google: For in-app purchases and subscription management
- •Cloud Storage: Secure cloud infrastructure for document storage
6. Your Rights
You have the right to:
Request a copy of your data
Update inaccurate information
Request deletion of your data
Download your documents
To exercise these rights, contact us at mustafaanvarov1@gmail.com
7. Children’s Privacy
KnowDoc is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: mustafaanvarov1@gmail.com
Website: knowdoc.app